Returns & Exchanges
At DiceEg, we want you to be completely satisfied with your purchase. If your fashion items don't fit perfectly, you can return or exchange them within 14 days of delivery in their original condition.
Initiate Your Request
Log into your DiceEg account and navigate to your order history to select the items you wish to return or exchange.
Pack Your Items
Place the unworn items with all original tags attached back into their original packaging to ensure they are protected during transit.
Schedule a Pickup
Choose a convenient time slot for our courier partners to collect the package directly from your doorstep.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing